pr digital agency bangkok thailand

Millennials maximizing their online shopping potential

Reacting with gusto to the dramatically evolving patterns for spending money via the Internet, Millennials are spending like no other generation before them. New research indicates that those born in the ’80s and ’90s are outspending any other age group – both in stores and online.

 

Letting go of money

 

The study show that Millennials are the most likely of generations to drop $50 in the US or 50£ in the UK when they have a chance to so, no matter if shopping at home online or in person in the actual store. Generation Xers and Baby Boomers are not spending quite as much as the latest generation to have fully evolved into adulthood. Most likely, once Gen Z fully comes of age, this fully digital native batch will lead the pack in spending as well, as indicated by statistics on those born in the new century who have already joined the workforce and are spending like it.

 

Brand loyalty

 

By a small margin, young people of the Millennial generation are also most likely among the age groups surveyed to support particular companies when they felt their products, services and mission were aligned with their own. Millennials are also more likely to add more items into online carts when they are satisfied by the services provided by a company they like.

 

Subscription box boost

 

In the US, more subscription box business models for starting online income generation based around a particular niche were more popular than in the UK. The trend carried through for all generations. This popular multi-step model outlines how to go from idea to income, based on one’s Internet connectivity and networking skills for finding customers and giving them what they want.

 

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Welcome to your home away from home

Accepting new employees into the work culture of your office is a test of if a company to apply core beliefs fairly to everyone. Does the mission statement really reflect the higher reality or do cliques and corruption have more clout? The answer can be found in instances like when new employees are onboarded. Here are a few ways to show how welcoming newcomers can help enhance commitment to the right kind of corporate values.

 

Keep it stylish

 

A sense of fun can do wonders, as offices become more homes and coworkers like family members, in ways where overlapping is possible, depending on the organization. Examples of infusing casual rhythms of relaxation can come, for example, through encouraging freedom of expression through allowing employees to decorate and personalize their office space as they like. Making the home away from home closer to home itself can boost morale and productivity.

 

Bond with me

 

Company evenings and outings allow members from different departments to mingle and engage in ways based on light-hearted conversation and entertainment in memorable points of connection that create deeper relations and a sense of trust.

 

Hear my voice

 

In meetings and in consultations with work teams, and clients too whenever possible, ask new employees for their feedback and opinions. Encourage them to speak out and share what they think and have personal sessions to further prove the point.

 

Meet the family

 

Bosses who make the effort to go over and meet new employees at their homes or invite them to theirs show in dramatic ways that newcomers are very much a part of the family. This attention to detail and high level of personalization of course also can pay dividends in cases where the personal touch can go far in impressing clients as well.

 

The Human & Digital Communications Agency

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How to maximize your megaphone

Congratulations on the publication of your article! Is your PR placement online, in print or both? Have you emailed it to the right people and broadcast it far and wide on social media? PR placements play a vital role, but limited bandwidth and a greater number of competitors facing the same concerns means that audiences are smaller, so you’ll have to push more buttons to have the same effect as yesteryear.

 

Resend, and make it resendable

 

The go-to way of spreading messages for PR firms and just about everyone else who want to be heard is of course online, and that of course means efficiently using the right social media platforms. Instagram, Facebook, YouTube and Twitter are the key places to focus on. Make sure to tap the right influencers for enhancing your key message in your placement, so a wider range of followers and potential customers can be reached. Both quality and quantity matter in terms of platforms for effectively dispersing matters whenever you are extending the reach of an article, advertorial, advertisement or other campaign material with a message people want to hear or you want them to hear.

 

Go ahead, paraphrase

 

Short and effective rewrites are easy ways of enhancing main messages with a minimum amount of work that goes far, and maximizes SEO potential, while drawing a greater range of data seekers to your article. Just about everything except for the link can be worded differently. Similarly, original 1-2 sentence summaries with a link to the original article can be placed on various social media sites to boost readership.

 

Your good work on display

 

In a world logged on, an unplugged, classic and professional approach stands out in unique and powerful ways. Easels, frames for walls and portfolios are just a few ways of enhancing easy and elegant access to attractively presented PR placements, without needing to open your smartphone or laptop.

 

The Human & Digital Communications Agency

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Determining why and how social media matters

New studies this year are telling us what we all know like never before: the impact of social media is significant and growing in many aspects of human life, including buying and marketing of, well, just about everything, now that you ask.

 

Everybody’s doing it

 

Despite a small but significant group of conscientious objectors and an increasingly smaller segment for whom IT is still beyond reach for economic or cultural reasons, social media usage continues growing unabated. Just under half of respondents in a new study reported that they have upped their online portfolios over the last half a year. Businesses know this, and are all the reminded by the potential digitally generated windfall each time a new statistic like this comes out. Ninety percent of these firms are convinced of the significant benefits of maintaining a strong social media presence. Yet they remain unsure of what this means exactly and how best to exploit this new market.

 

Not everyone’s benefitting

 

Seven out of 10 social media marketers believe they are sharing essential information and tips on how in-house teams can develop beneficial strategies. Yet almost 5 out of 10 struggle to meaningfully contribute to the developing pans that help meet their company’s goals and key needs, including positively impacting profits. While the technology and communications norms of everyday social media usage are just beginning to seem understandable, verifying their net impact on various economic aspects of life remains difficult to track.

 

Give the buyers what they want

 

One study of similar demographics produced two years apart delivered results indicating just how challenging it is to reach out meaningfully to audiences and potential buyers. The first study indicated interest in posts making overt reference to sales and discounts, but the response for this same topic this year was much lower. That part of the PR business never changes: trends are just that, and the truly successful messages and campaigns need to highlight something timeless and beyond the interests of the day.

 

The Human & Digital Communications Agency

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Dark data keeps companies guessing

The new State of Dark Data Report reveals that, well, we don’t know very much about dark data. That’s why it’s named as such. While it is recognized that heaps of information are now being amassed by companies, the problem is that since it is collected in different ways, used for different purposes, and ends up in different places, it remains uncorrelated and unanalyzed. The survey of views from executives from the U.S., U.K., France, Germany, China, Japan, and Australia explains why, as is, dark data remains only theoretically useful.

 

The report estimates that dark data represents over 55% of the totality of all information. The figure uses various metrics to attempt to account for the array of systems, protocols, people and IT devices used to collect data. Three-quarters of the executives asked agree that the institutions that collect and make use of the greatest amount of data will have heightened advantages that cannot be compensated for by way of other advantages. Data is king.

 

We’re trying; really, we are

 

More than half of the companies claiming to be “data-driven” in one way or another admitted that this phrase is more aspirational than a statement of actuality. On a related note, even in the early stages before artificial intelligence have really been established, 4 out of 5 industry professionals have expressed confidence that humans will remain central to AI applications. However, over 90% of respondents from companies said they are willing to develop and apply a new understanding of data. Only just over half are enthusiastic about having to do so. The only country where significant enthusiasm was generated on the topic, and which was seen as most advanced in understanding dark data’s potential, was China.

 

The Human & Digital Communications Agency

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The rise of brand storytelling

Stories are more easily remembered than statistics and facts alone. Stories stimulate our neural activity. Stories also impact the brain’s sensory cortex. Such are just a few facts related to how stories do a better job than facts alone (but, of course, still very much need them). The union of facts and heart-stirring narratives is called brand storytelling, a phenomenon rapidly gaining currency among digital marketers, aka digital storytellers and content marketers.

 

The future of marketing

 

Brand storytelling capitalizes on and represents the nearly inevitable outcome of several trends, including buyers trusting information coming from fellow customers than from companies, the tendency to edit out advertisements from daily news feeds and streaming sites, the quest for authenticity in brands, decreasing brand loyalty, and the nature of the trend-setting, digital-native Gen Z.

 

Sponsoring values, not products

 

Advertisers are rebranding themselves as value-focused, which has always been be a tough sell. Creating interest in goods and services without blatantly looking like you’re selling them may not be a new challenge, but is an increasingly relevant one to meet in a world awash with information and multiple channels for exposure. Influencers are found attractive by their followers for their character and integrity, not their over loyalty to particular brands, let alone for being mouthpieces for sales and specials of the day.

 

There’s no publicity like free publicity

 

If the best stories write themselves, the most unscripted of plot twists can have the happiest of endings in terms of PR value. Which is to say, the best things in life are free. When a very obviously 21st-century coffee cup looking like it was from Starbucks worked itself into a bar scene from the premium streaming series “Game of Thrones” the gargantuan error generated for Starbucks what one industry expert valued to be no less than US$2.3 billion in free advertising. Some stories are too good to be true, and the great ones are too serendipitous to have been made up.

 

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And the innovators are…

Boston Consulting Group recently released its report “The Most Innovative Companies 2019: The Rise of AI, Platforms, and Ecosystems”. The companies at the top shifted slightly, and, ironically, are also those sometimes known for losing their knack for creative intentions.

 

Innovation means IT

 

The #1 position has been taken by Google, having replaced Apple at the top. The former #1 and new #3 has been in the news lately not so much for innovation and carrying on in the outside-the-box spirit of its late founder, Steve Jobs, but for a future focusing on streaming original series for fans of the brand. Apple has also been on the defensive in terms of sales of smartphones and other gadgets, with competition stiffening with the up-and-coming Huawei. The top 10 positions on the list of innovative companies were dominated by tech firms, which gives a good indication of how IT provides need to be on the ball and changing all the time, lest market shares and the advantages of leadership slip away. Just ask Nokia.

 

A Google will rise

 

Even the new #1, the world’s most famous search engine, will not impress everyone with taking over the top slot, as this can be seen as the inevitable position of a behemoth controller and provider of information that insists on getting its way. The king of SEO will be seen as innovative by size and influence alone, no matter what effects this may have on daily life, for good or otherwise. Amazon, an online good provider making bold plans for a whole new bricks-and-mortar shopping experience, placed second. Notable at #4 is bundling giant Microsoft, also no stranger of bullying competitors and customers with offers they can’t refuse.

 

Another fly higher

 

Meanwhile in other barometers of success, another firm worth mentioning is Singapore Airlines, which has long been the world’s most awarded airline. The carrier credits its successful campaigns and popularity with travelers by taking the approach that localization is hardly synonymous with translation, and that nuanced, contextual understanding of and respect for local audiences is essential in forging the right connections. The company’s latest tagline, ‘Making Every Journey Personal’ says it all about what happens when you live up to your own PR.

 

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Waiting for information alignment

Many key trends look ready to coalesce in ways that should make data more easily accessible and better organized. Only that for every innovative step forward, more questions and disruption is caused as well. What’s new? Well, plenty, actually. Voice search, led by the rise of Alexa and Google Home, is ready for big-time liftoff and will have interesting ramifications for SEO – which remains something both unquantified and essential for businesses. The same goes for video, which is becoming more popular on websites but is just as susceptible to the unpredictable, shifting nature of SEO.

 

A world of opportunity for storytellers

 

For public relations professionals, this presents the usual challenge and opportunity: for those with the right message and networks for amplifying messages, the rewards are great. Deeper, better content that connects meaningfully with buyers, in particular niches, remains essential and is more important than ever. Beyond the reach of big data and reaching target audiences, developing a rapport still matters, and remains built on trust and experience. This takes a proven track record more than algorithms and mere potential. What matters is data maturity: it takes time and energy to isolate trends and optimize today’s great opportunities for message sharing and profit.

 

In search of truths

 

This need for authenticity and balance in a world more marked by chance is well represented in the rise of the digital platforms for many traditional media that now have more online that hard-copy subscriptions. The successful shift has solidified and raised the standing of classic institutions such as the New York Times, Wall Street Journal and Washington Post. Classical influencers still have their role in times threatened by fake news, and big data, which gives even larger importance to the need for veracity.

 

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Content marketing that matters

For digital marketers, content is more than sum of its parts and SEO, of course. It’s also linked to integration. Ideally, good content spans departments, picking up the best contributions overall. Some marketing experts suggest interdepartmental teams meet regularly to get all the right verticals working in the best ways, cross-pollinating in ways that enhance the ability of any business or organization to share its key messages with others.

 

Content that virtually self-disseminates

 

With attractive campaigns and messaging that takes into account the main objectives of key experts and stakeholders, the content created and posted and shared companies and spread by influencers will resonate more naturally and be in a better position to achieve success.

 

Content as stories told well

 

This blurs the lines between news articles and videos and advertisements in ways that can more easily be capitalized on, when storytelling devices and keywords are synched in ways that add up to better, more memorable customer experiences. Indeed, the fullest interaction with buyers now involves feedback from and interaction with in ways richer than envisioned just a couple of years ago, now that social media application is becoming more sophisticated among digital marketers. And big data facilitates sharing of what customers want and value in terms of interest and bottom-line spending.

 

Content that keeps giving

 

A key component of content marketing today takes into account how buyers want more interesting stories, and generated from fellow end users, or through less overt advertising, and more of an entertaining but informative approach. For example, a car manufacturers will help customers stay up to date on the latest restaurants, travel hotspots and other destinations within reach by automobile. For public relations professionals, semi-promotional articles and soft sells that don’t explicitly promote products create ever-widening circles of sells friends and contacts whose products and services are more directly talked up in these articles, and who will remember you next time.

 

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Digital marketers, are you listening?

Podcasts have become widely popular in a short amount of time in the US. About 75% of trendsetting Generation Z – people born from the mid-1990s to the early 2000s – pay for a streaming or music service, compared to six out 10 among the not all that older Millennials (a third of whom say they listen to at least one podcast daily). Commuters and workers are coming more and more to value multitasking and making efficient use of time. This is indeed the Information Age, as a new study among on the popularity of podcasts in the US indicates.

 

Giving reason to radically rethink ideas related to digital distraction and shorter attention spans, Millennials are focused more than other age group on education podcasts, and along with Gen Zers are 5 percent more likely to play podcasts for motivation related to professional development than Gen Xers and Baby Boomers. The two younger generations were also more likely to listen to podcasts of 26 minutes, compared to older generations. Significant majorities in all generations believed that podcasts helped them in terms of intellectual growth. Older generations still saw them more as gadgets associated with downtime rather than the platforms for learning they have also become thought of among younger Americans.

 

Spreading the word

 

Most podcast fans want to share, but desire easier technology allowing for sharing snippets of sound rather than links requiring some fine tuning to get to the best sections. Spotify, Apple Podcasts and web browsers were cited as the most popular platforms for podcasts. Nearly a full tenth of the entire adult US population listen to at least one podcast a month, a trend that has shown significant increase. Good listeners are indeed out there, for anyone sharing the right messages…

 

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