blog 060 pr bangkok thailand

GOING TO EXTREMES WITH A WINNING AGENCY

Vivaldi CEO competes in the largest race in Southeast Asia, to finally claim first prize

DESPITE its awful past, the infamous River Kwai’s ‘death’ railway built by WWII prisoners is an ideal location for the River Kwai Trophy Adventure Race, the largest race in Southeast Asia.

Vivaldi CEO was not always into endurance sports, but after becoming overweight and unhealthy he decided to get fit and enter the race for the first time. That was 11 years ago. It was the toughest thing he’d ever done, but was hooked from then on.

In 2015, his friend Ross Cain and he decided to team up under the name “Atlast” with the purpose of winning the Grand Masters of the River Kwai Race. He was super-fit, coming off cycling the 1200 km Audax France in under 70 hours. They trained hard in the midday sun for five hours at a time, so by race day were in top shape. Despite a serious cycling crash in which Ross cracked his elbow and Joseph had a concussion, they came in 3rd place.

In 2016, they tried again, leading the race for five hours until Joseph’s legs cramped in the final river swim just a few hundred meters from the finish line. It hurt to lose like that.

At the registration for 2017, they saw teams entering from Thailand, Hong Kong, Malaysia and France. That night, a huge tropical storm rolled in. In an adventure race, you don’t know distances, routes or order of the swim, bike, kayak, obstacles or trails. You just deal with it as it comes. In this year’s race, they started with a run that crossed the Bridge over the River Kwai to the main plaza where tourists looked on.

 

When the MC finally announced at the finish, “Team Atlast has finished in 1st place in the Grand Masters Division”, hands rose in the air and both team members shouted at the top of their lungs! It has been 11 years in the making and finally a first ever win. The team had conquered Asia’s Largest Race at the Bridge over the River Kwai!

 

Full story available at : www.thebigchilli.com

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How to select your ideal PR Agency

The global PR landscape is going through quite an aggressive restructure at the moment, with escalating levels of competition, price wars, and shorter term retainers becoming the norm. However, agencies focused on quality and value still are proving to be important partners for clients. Smaller agencies in particular are able to offer detailed and highly tailored assistance to clients through thick and thin, as they grow together in partnership.

1.)  Word of mouth

The most successful agencies are the ones who have long been known for producing a good standard of work over many years. In fact a lot of agency business comes via this method instead of through SEO or digital marketing. This is also the most credible basis for making decisions on which agency to use.

2.)  Get to know the team

Ask to see the Account Director and the Account Managers who will be looking after you. It is great to meet the CEO in the meeting pitch, but he or she is unlikely to be dealing with the account on a regular basis. If you want digital services adding to the package, meet that team also.

3.)  Visit their office

Visiting their premises after the first initial meeting at your own HQ will give you an indication of the scale of the business, and the sort of work it is able to do. If the agency claims to be creative but the office environment is sterile, they may be better suited to writing FS press releases.

4.)  Awards are good, but look for case studies

There are a lot of regional and industry awards in the PR industry calendar, and some are no more than money-making rackets for the award organizers. Check thoroughly on the PR company website for actual concluded projects and the results they achieved with them. Real life tangible successful projects are much more valuable than a slew of awards you’ve never heard of.

5.)  Results and clarity

You must clearly define goals at the beginning of the relationship. This may be based on daily and monthly KPI targets; it may be more transgressive (in a positive way,) less objective or less conventional, such as in the case of your own business visibility performance being tied to the agency’s channel efforts. This is a new approach which is now becoming effective due to increasingly sophisticated metrics and AI technology.

 

Contact us : Vivaldi Public Relations

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5 quick tips for converting regular clients into eager ambassadors

Word of mouth has always been the cheapest and most reliable way of picking up new customer accounts or client contracts dollar for dollar. Having a loyal brand fan sell on your behalf, simply because they like your service, also provides you with the perfect channel to market free of marketing costs and delivered via a credible, third-party non-affiliate. What’s not to like?

Here are some leverage tips:

1. Keep up with the Comms commitment and stay vocal

Whilst you can get referrals once in a while when a friend asks a friend if they know anyone who proves a certain service, remaining bright, at the forefront and with top-of-mind recall is the best way to replicate this success over and over. On social media, be chatty and interactive instead of just pushing business messages out against a communications plan. Be real, and be active.

2. Offer rewards to your brand fans

Reward your regular customers, and go the extra mile to reward those who are serving as unpaid ambassadors on your behalf. They are much more likely to expand their efforts if they know those efforts are appreciated by you, and at least in some way rewarded. Develop an incentive plan to convert more customers into “pushers”.

4. Listen to criticisms and fix issues

No matter how well you conduct business there will always be the odd unforeseen problem, perhaps with the performance of a product or an unsatisfactory service request reply. You can switch round negative situations by showing that the criticism is valued by you and that you are able and willing to make the customer happy, even in somewhat stressful circumstances. This is a great way to convert dissenters into reps.

5. Be approachable, and value feedback

Learn what your customers most value and most want. Work hard to develop solutions that show you are working behind the scenes on addressing customer concerns and needs, because you like to as well as because you need to.

6. The customer is (nearly) always correct

It’s a bit of a cliché but customer service is paramount – even when serving those obnoxious, unforgiving or extremely unreasonable clients. Even the toughest customers can see that your efforts over time are worth rewarding with good word of mouth and ambassadorial loyalty.

 

Call or email us if you want to know more about working at Vivaldi PR : Contact Us

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Basic PR tips for small startups

When you’re just setting out there with an entrepreneurial idea and limited budgets, you have a lot to handle just getting the project or platform ready, never mind choosing marketing channels or putting together an effective PR strategy. There are a few simple tips however that will help your startup attract potential online exposure, at least in a small way that will set the stage for your project growth. You don’t need to invest hundreds of hours in learning all about PR; just a few simple takeaways.

1.) Key messages are the most important thing

Key messages are the statements about your product or service that are arranged in an easy to understand fashion that quickly communicates what you are all about. If you’re not sure how to compose a key message, imagine someone asks you this question: “If you would like the world to know only one thing about your company or product, what would it be?” Whatever you answer will be your key message, or another way to understand it would be as the headline of your first press release

2.) You can use more than one key message

Usually you will have one overarching key message, which functions as your overall communication summary. However, you can use additional important messages (called sub-messages) which also convey other important information about your startup. Imagine that the key message is the headline to your press release and the 2-3 sub messages are the bullet points arranged just below your headline message.

3.) DIY PR is perfectly okay at the outset

Social media has made everyone their own publicist, so where in the past you would have had to pay a lot of money for advertising or magazine advertorials, now this buzz can spread for free over your social channels (if your messages are on point and people find them interesting).

4.) Content is important for everything

At the beginning when cash is tight, you are going to be writing everything yourself, and that’s perfectly fine.  All of the content you put on your website should support your key messages, so keep information short and sweet and make sure everything points back to your overall communication direction, which is your key message. The content will flow easily then and people will not be overwhelmed (hence bored) with pages of text.

5.) Outsource your editing or proofing to cheap freelancers

It’s always helpful to have someone else review and make slight changes to your content, as they will probably see errors to which you are oblivious. Sites like fiverr give you the option of getting semi-pro writers to look over your stuff and suggest ways it can be improved in terms of general positioning of your content and messaging.

6.) When you’re ready to up your game and grow your business

Public Relations does one thing, and that is to amplify the message. When you’re at a point when there is some interest in your startup and you really need to launch properly, this is the perfect time to engage with a PR firm.

 

Call or email us if you want to know more about working at Vivaldi PR : Contact Us

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5 Reasons to Work in PR

 

 

With disruptive technology, digital marketing and the explosion of content, the evolving world of public relations is promises greater career openings than ever before. If you are considering a move from say journalism or marketing into PR or this is a whole new field, then here are 5 Reasons to Work in PR.

 

PR is a boom industry

Everybody wants content and the main drivers are the growing needs of digital media from social media platforms to blog content and online PR platforms. In the US, official statistics predict a 6% rise in PR jobs in 2024 compared to 10 years previously.

 

PR is creative

In PR you can create a narrative and are involved in brand innovation and adding your input into the whole marketing process with clients; using your skills to shape a story for a specific goal.

 

PR is positive

Press releases and PR in general is often about promoting a special offer, introducing a new product or service or spreading a positive message. It is about targeting great results.

 

PR is measurably rewarding

Working across many traditional and digital media channels and platforms, you can see the efforts of your hard work in PR clearly and the reach and successes can be measured.

 

PR is about choice

You can work for a big-brand PR agency, opt for a boutique or niche firm or become part of a start-up or an agency focused on NGOS. A career in PR offers endless possibilities.

 

 

Call or email us if you want to know more about working at Vivaldi PR : Contact Us

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blog 052 pr bangkok digital marketing agency thailand

The Changing Face of PR: Why Its Relevant to You

Public Relations may have been given a bad rep in the past as most members of the public only notice it when someone is on TV explaining that their actions are not to blame for something. It’s perceived by many as being something of a dark art.

In reality however, public relations is not any of these things. It only defines the way in which we manage our messages to the wider world. It is not something that is used only in times of crisis, but instead should be something that amplifies good actions and provide consumer-relevant information.

Still, there remains a disconnect between brands and their interests and those of consumers (and ‘news consumers’) that has distorted the relationship somewhat between the PR pro of the past and what it takes to achieve connectivity with today’s audiences.

New Decade, New Era, New PR

PR is now a well-placed industry to support tech-savvy and hyper-personalized messaging in the digital age. It’s a two-sided deal now, a discipline built on beneficial bilateral relationships between agencies, clients, media and online opinion writers, and media pros focused on specific industries, and ultimately, audiences. Hence today’s Integrated PR.

The industry has moved well past media relations and press releases. The newly held belief in the ever-evolving PESO model sees PR strategy implementation now covering every element of brand growth via connectivity to ever possible permutation of expanding communication avenues – specifically Paid, Earned, Shared and Owned. An excellent strategy covers all of them.

Only a great PR partner is properly able to leverage each to the correct degree, and achieve what is ultimately the original aim (even, as it was, ‘back in the day’) – to bring your client’s relevancy to all relevant markets, and to contribute to the client’s success.

 

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Boosting effects of positive news coverage.

Even if you’re not currently using a PR company to handle your media engagement and message amplification, your internal marketing team will still be able to leverage positive news items for maximum effect using a few fairly simple approaches. Here’s a quick guide.

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Communications messaging to avoid.

Your PR agency will always try to convey the exact message you wish to express to media and the market, but there are times when your appointed communications team will try to steer you away from certain ways of describing your company or your products. There are a handful of terms which can really grate when press releases are read by editors. Here are a few standouts that crop up every day on every media desk in Thailand.

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When PR gets bloody United Airlines.

United’s calamitous month was merely a high-profile culmination of years of operational mistakes and PR mismanagement. Happily though, it does make for a good rapid-fire study on what NOT to do with your crisis response communications.

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A year of massive upheaval for the global media industry.

Widespread consolidation, intense competition over digital distribution infrastructure, growing numbers of paid subscribers and high technology roll-outs – let’s explore some of the groundbreaking movements shaking up the worldwide media industry in 2017.

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