pr digital agency bangkok thailand

Remembering a modern master of messaging

Novelist and humanitarian Toni Morrison, who died on August 5, left behind a legacy of writings that serve well as examples of how to tell a story with heart. Although described as a black American female writer, her writings can best be called universal for their simple elegance.

 

Just connect

 

By creating characters that are cherished for transcending time, nationality and other particulars, Morrison made connections with readers that will outlast her. She knew her material by heart, wrote from her heart, and connected with a sense of subtlety and authenticity. She defined knowing your material as an investment in time. Time spent in research, editing, reworking, all the way along, keeping in mind the audience, and how what was said would impact them.

 

What’s not said

 

By knowing backwards and forwards what did matter, Morrison was able to reduce what was said to an elegant minimum, creating spaces for readers to jump into and imagine things themselves. Many great advertisements do the same thing. As does negative space or white space in photography and art. Master jazzman Miles Davis thought of this as power of the notes that are not played. Conscious omissions allow audiences to read between the lines, capturing key messages without being blunt or prescriptive.

 

Show, don’t tell

 

Morrison suggested storytellers avoid ‘thrilling sentences’ and let the plots unfold in pauses in the action that allow readers to become a part of the narrative themselves. By not overdoing it, Morisson delivered powerful themes in ways that respected the reader, choosing what was not said as carefully was words that were used, effectively allowing audiences to draw their own conclusions, which can lead to greater impact.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

WHEN IT COMES TO AGENCIES, SMALL IS THE NEW BIG.

There are times when size certainly doesn’t matter, and one of those times is when it comes to agencies. Many clients simply don’t need a major holding company owned agency to deliver results for them.

 

The bigger the agency the more overheads they need to cover and the more processes they have embedded. Running a large operation is of course costly and those costs get passed along to clients.

 

Smaller agencies are nimble, proactive, and can scale when needed for each particular project. The advent of the gig economy, where many talented people opted to go freelance or consult, created a global pool of talent who relish the opportunity to jump in on a project for a brand and then move on to something else. An agency can have a small core team of focussed and skilled professionals in-house who can manage the client relationship and some of the more immediate work, and when needed they can tap into an endless resource of talent locally and worldwide.

 

Local knowledge

 

A smaller independent agency also brings with it true local knowledge and loyalty to the market they are based in. They understand the intricacies of navigating local Government, they have close relationships with suppliers, and of course they are committed as they have established themselves in their home city. All of this knowledge brings invaluable insights so as they can provide their clients with solutions that will not only resonate with a local market but also deliver results.

 

Can scale when needed

 

Another benefit of the smaller, local independent agency is that they are free to forge relationships with other independent agencies in other regions and markets, thus being able to offer their clients the ability to tap into other countries and regions for specific campaigns at a more affordable price than what would be possible if working with a major holding company owned agency.

 

Diversifying

 

Being smaller also allows for more flexibility and also to evolve their offering by adding different services made possible by the independent talent pool they have available to them. There are no barriers stopping an PR agency adding more digital marketing and creative services, video production, and traditional advertising resources.

 

So the next time you’re looking for an agency remember their size is no longer a measure of their capabilities or reach. Thanks to the evolution of the job market, and of course technology, the playing field is now wide open and it could be time to think small.

 

Joseph Henry is the founder and CEO of Vivaldi Public Relation Agency.

He is an expert communicator and influencer who has been helping leading companies achieve their strategic objectives in Asia for the last 20 years.

Read More
pr digital agency bangkok thailand

Edited, unedited and kinder versions of things you find online

Gen Z and Millennial netizens are coming to terms with some of the less satisfying aspects of their online lives, and working out ways to better find genuine connections and a new sense of community – things that, indeed, the Internet is supposed to be all about. A new study reveals a range of conflicting thoughts about time spent in cyberspace, and how it can perhaps become a happier place.

 

Can’t live with it, can’t live without it

 

Over half of respondents feel that overall online experiences make them feel less happy, yet almost just as many people said that they can’t imagine a life in which they don’t maintain at least one social media account. One big issue is how the technology helps spread images of perfect bodies adorned with perfect outfits and accessories, which can lead to thoughts of not quite measuring up among those exposed to them.

 

Perfectly imperfect

 

Four of 10 respondents said that they wished apps for editing photos and videos didn’t exist. Brands are reacting to the overabundance of picture-perfect influencers and amazingly adorned if somewhat intimidating models by keeping images realer in an attempt to not turn off potential customers.

 

Warning: ‘likes’ up ahead

 

Editing is still valued when it comes to the opinions of friends and others, though – tact remains a genuine enhancement. One of the survey’s most significant responses was how more than four in five people reported how they said their mood was affected by the numbers and percentages of likes that their social media posts received, and the types of comments they generated. In a world where more clothing is being bought and ideas exchanged online, it pays to make sure the words and images out there are making people happy.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

TELL A STORY PEOPLE WILL WANT TO SHARE.

Humans are storytellers and story sharers. Everyone loves a good story and they also love to share those stories on their social media accounts such as Instagram, Facebook, and Twitter. When a brand has a great story to tell they need to ensure it is told well and in a way that people will want to tell their connections about.

 

Share and share a like

 

Today, every single person who is active on social media is like a mini digital media company of one, they are your add-ons to traditional media channels. If it’s an event give them something to photograph, video, or simply write about and if it is a static story on social media make sure it is worthy of a like and a share because when you do this you have instantly increased your reach and engagement beyond paid media channels.

 

Put a capital ‘E’ in your stories

 

Pick one or more of these to be the focus of your brand’s story –

 

Engaging – when you’re telling someone something they want to hear about then you have already been welcomed into their world.

 

Educational – when your story will help enhance someone’s life through knowledge and valuable information they will react accordingly, they will be thankful for the information and more often than not they will share it.

 

Entertaining – we all love to be entertained and when a brand’s story can be told in a lively and fun way then audiences will be thankful. We all lead such busy lives so when a brand can provide some respite people will not only be thankful they will also remember what the brand did.

 

Exciting – big news gets attention, so when a story has some ‘wow’ factor to it people will respond. Stop people in their tracks with something they cannot resist walking past and paying attention to.

 

Empathetic – brands that understand their audience will always have loyal followers, when a story is told in a way that people can relate to that story will be sure to resonate with them.

 

Emotional – when your story can tug at someone’s heartstrings it is hard for them not to react, but you need to do it in a way that touches their feelings and will be embraced by them.

 

The best stories are rarely forgotten and luckily in today’s social media enthralled world those stories are spread far and wide. So when considering your next public relations campaign strategy ensure you have a story to tell for your brand and that it is one others will want to share.

 

Joseph Henry is the founder and CEO of Vivaldi Public Relation Agency.

He is an expert communicator and influencer who has been helping leading companies achieve their strategic objectives in Asia for the last 20 years.

Read More
pr digital agency bangkok thailand

PR ethics for competition and communication

In this final edition in a short series of blogs on how the Public Relations Society of America’s Code of Ethics relates to online-based PR today, the concepts of furthering communication and competition are looked at. On the face of it, the nature of digital realities today make ‘competition’ and ‘communication’ rather synonymous and symbiotic, seemingly forever feeding each other in an endless round of healthy if at times barbed exchanges online, with no communication-inhibiting monopolization in sight thanks to the competitive nature of posts and counter-posts on Facebook, Trip Advisor and the like…

 

Beyond tit for tat

 

…Only that these social media platforms can become self-serving pedestals and alter the nature and purpose of communication carried out on them. The PRSA’s stated commitment to a free flow of information, are checked by societal forces that have always worked to crush competitive forces, for better or worse, which often links with the idea of limited or at least dramatically curtailed communication. Worse, the go-to biggies of the digital age like Google, Facebook and Mircosoft, while officially espousing free expression, have all come up into trouble for hindering the freedoms they claim they stand for. These three titans have faced, and fought, for example, enormous fines from the European Union, and have become accustomed to operating with few to no rivals. The democratizing forces of the Internet have come up against firewalls protecting multinational institutions, which are often the ones setting the new standards.

 

Is there still room for privacy?

 

While Facebook’s CEO famously derided the idea of privacy in the future, and censorship, facial recognition technology and other digital forces coalesce to serve the consolidation of power, signs of counterbalance are found in new messy norms which champion the peer reviews of the little guy and the growth of the next big-time Gen Z influencer. But as long the Information Age police are the information providers themselves, the whole point of digitalupgrades’ are called into question.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

Reinforcing the PR side of PR

Everyone appreciates praise. Yet the art of flattery and persuasion, even in the age of influencers, often seems to have taken a hit. There’s a distinctively impersonal, IT/AI feel to social media, due to its basis on connectivity which takes place without face-to-face interactions. Publicists proud of their lists of and links to influential people would do well to take a pause and ask themselves what their philosophy on relating to people is based on.

 

Online, but not all the time

 

Genuinely glowing reviews often bring in more revenue than well-placed advertisements. Persuading customers and potential buyers to leave behind a few heartfelt words helps generate future sales and better ROI. Money can’t buy this. Prospective buyers are more influenced by peer reviews and storytelling than ever before. So by all means, get your stories out there, spread and shared not just via algorithms and “Likes” but at water coolers and dinner tables.

 

Relating to the public

 

When negative reviews come or damage control is needed these soft or people skills are all the more essential. Getting people to write or otherwise share nice words about you is more of something friends do for each other, not clients of colleagues, no matter how financially valuable the relationship. Goodwill is largely based on other values, even when the bottom line factors in.

 

Online more of the time

 

That being said, do be practical and digital, of course. Maintaining a strong online presence is something PR firms should do and should ask their clients to do as well. It’s an ideal way of spreading good vibes and messages these days, of course.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

Waiting for information alignment

Many key trends look ready to coalesce in ways that should make data more easily accessible and better organized. Only that for every innovative step forward, more questions and disruption is caused as well. What’s new? Well, plenty, actually. Voice search, led by the rise of Alexa and Google Home, is ready for big-time liftoff and will have interesting ramifications for SEO – which remains something both unquantified and essential for businesses. The same goes for video, which is becoming more popular on websites but is just as susceptible to the unpredictable, shifting nature of SEO.

 

A world of opportunity for storytellers

 

For public relations professionals, this presents the usual challenge and opportunity: for those with the right message and networks for amplifying messages, the rewards are great. Deeper, better content that connects meaningfully with buyers, in particular niches, remains essential and is more important than ever. Beyond the reach of big data and reaching target audiences, developing a rapport still matters, and remains built on trust and experience. This takes a proven track record more than algorithms and mere potential. What matters is data maturity: it takes time and energy to isolate trends and optimize today’s great opportunities for message sharing and profit.

 

In search of truths

 

This need for authenticity and balance in a world more marked by chance is well represented in the rise of the digital platforms for many traditional media that now have more online that hard-copy subscriptions. The successful shift has solidified and raised the standing of classic institutions such as the New York Times, Wall Street Journal and Washington Post. Classical influencers still have their role in times threatened by fake news, and big data, which gives even larger importance to the need for veracity.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

Intellectual property violations, imitation as flattery, and the PR in between

“There’s only one Colonel in Chicken Town.” This is how a narrator wraps up a new, much-talked about ad for KFC UK, in which Colonel Sanders styled like the Godfather, accompanied by the film’s famous theme, drives through tough streets teeming with fake KFCs. Instead of taking on the copycats directly, he awes them simply by fearlessly cruising through their neighborhood on his way to the real KFC. There he gets down to work, making the fried chicken that the brand is renowned for. It’s a clear message that the original master still has the most street cred.

 

Pirates of the Information Age

 

Intellectual Property (IP) and other violations regarding logos, films, songs, secret recipes and other creations can cause significant financial loss. Pirates have gone mainstream on platforms like YouTube, aided by technology that is complicit in diminishing the original work of creators. Grey areas have sprouted up everywhere online and elsewhere in regards to whom should profit from what ideas and products and to what extent, in a culture in which IP sharing has been normalized.

 

Amplified with intention

 

The KFC commercial’s message is thematically integrated into posters featuring the logos of the imitators, with similar all-caps lettering reminiscent of KFC, but instead declaring DFC, RFC, LFC, etc. KFC signs off at the bottom of the posters with “Guys, we’re flattered”, taking stock of the situation and spinning a negative into a positive with a classic comeback. Taking on any issue with the style and poise of a grand master creates a lasting impression – especially if you’re iconic enough to back it up.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

 

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

Creating content that delights

Even as public relations companies attempt to find out and deliver the kind of content that consumers want, they are attempting to better their techniques that will help them do so. If this sounds like putting the cart before the horse, that’s because it is. But the alternative to not taking risks in creating content is falling behind in a highly fluid online marketing scene.

 

Disconnected, but forging on

 

While there is a significant disconnect between the perceived effectiveness of content between creators and audiences, and how effective content is having on delivering results, plans are underway to make improvements. More moving, meaningful brand experiences are desired, but the devil is in the digital details as to how this can be achieved – and tracked. A new study shows that marketers are focusing on creating content that demonstrably delivers ROI results, is efficiently managed, and makes use of more compelling visuals. Only that without better ROI results, content that can be seen as effectively managed and is visually exciting may not be either, actually, and would necessitate a return to the drawing board. A stunning 95% of content on brands is ignored by audiences, according to one estimate.

 

Tell me a story that I should like even more than you do

 

So what’s a good PR team to do? Tell a great story that inspires consumers to pay for the products and services being delivered, of course. But until the secrets of how to deliver exactly what keeps consumers entertained and paying up, by teasing useful information from big data, the disconnect between content providers and audiences will remain. It’s no wonder PR workers are seen as having jobs ranked more stressful than most, when the kinds of precise results asked for by clients are attempted to be met on channels and platforms through content that often is so hard to define.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

 

Best PR Agency Delivering PR | Social | Digital. 

Read More
pr digital agency bangkok thailand

In search of SEO

The calculus of optimizing a company’s online potential seems simple enough: get more people coming to your website and engaging in activity there that will boost profits. Only that there are many hurdles to overcome, due to lack of prepaedness for optimizing the great potential of SEO. And the fact that the rules of the game are subject to change.

 

Staying atop the digital dogpile

 

Getting and remaining listed highly on Google’s first page of search results is getting more difficult, as companies are becoming increasingly competitive in making sure their online presence is as good as it gets, led by attractive, relevant content in synch with what big search engines are asking for. Similar challenges, competitiveness and expense limits the effectiveness of click-baiting people into visiting your website. Good SEO comes down to an effective deployment of winning content, and good use of meta tags and keyword targets. A new study of small businesses indicates that the number one SEO metric used by small businesses is traffic from the likes of Google and other major search engines, while also significant are conversions and leads, as well as use of backlinks.

 

SEO, s’il vous plait

 

The study shows that only a third of small businesses have a fully developed plan for boosting SEO, but that by the end of this year, roughly half of all companies will have such a strategy. Over six out of 10 of the small businesses surveyed say that social media marketing is the most common SEO booster. Also important to the small firms was having a website that was easy to interface with smartphones, and investing more heavily in digital marketing.

 

Putting the O in SEO

 

As if all that wasn’t challenging enough, some observers say that by the end of next year, half of all online searches may be voice-activated. This is one more area in which many small businesses need to play catch up in, if Internet searches related to their products and services are to be anything close to optimal.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

 

Best PR Agency Delivering PR | Social | Digital. 

Read More