pr digital agency bangkok thailand

You’re the one to go to

While companies inevitably have on hand official officials specifically tasked with saying just the right things to the right people on the choicest occasions about the firm’s mission, accomplishments and the rosy road ahead, the greater potential for spreading the good word may be through the authentic praise of non-designated spokespeople. It’s the off-the-cuff opinions of employees in varying positions that lend unvarnished, fresh legitimacy to key messages delivered though pre-approved information networks.

 

Keep it real

 

In the Internet era, authentic information has become a valuable commodity. Trusted influencers with a proven track record for providing reliable reviews of products and services are valued for their genuineness, not brand loyalty. Content is king, and anyone providing no-nonsense information are the new sovereigns, whether they are influencers, C2C reviewers or, indeed, employees of companies whose stated job duties may not formally extend into PR duties. But just as passport holders are de facto cultural ambassadors for their countries, it matters who you work for; you’re still part of the team. Indeed, when you’re not be overtly profiting from what you say, your words take on a new currency.

 

Water coolers and social media

 

Just about everyone’s on social media. People posting photos and text on Facebook, Instagram and Twitter generally share details related to one of two things: family and the workplace. Plus trips, which are one of two things: family or the workplace. Companies that wish to profit from the free word of mouth generated by positive online reviews would do well to remind themselves of the basics, that the most successful companies naturally generate satisfied workers, and create positive energy not from PR campaigns, but from the good vibes that such firms intrinsically radiate from being a cool place to work. It is the fundamentals like having an enjoyable work environment, and producing something sellable, that will create conditions not only for a great PR message, but the conditions at home that make it easy to create one. The best brands aren’t built, they simply grow.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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pr digital agency bangkok thailand

The unbelievable breadth of Amazon

Over the last four years, Amazon has nearly tripled its total number of employees to become the second-largest US company, and by this metric is outranked only by Walmart. By another benchmark, things are going swimmingly as well: last year the company’s trailblazing CEO, Jeff Bezos, became the world’s richest person. While the company’s South American jungle namesake may have made headlines for less fortunate reasons in recent weeks, Amazon the iconic firm is all about growth, in ways that are nothing short of spectacular.

 

Quirky culture

 

The Seattle-based company deserves a reputation for doing things differently and successfully. A real in-house hit that resonated with customers as well was the Share the Pi scheme, which gave buyers a 1.57 per cent discount – pi, or 3.14, cut in half. Bezos has had a cameo in a Star Trek drama with an alien-chic look, boasts owning a Starfleet uniform and credits the sci-fi novels he continues to devour as a source of deep inspiration about what happens when you dream big, and double down on making dreams come true. Amazon’s re:MARS Conference (Machine Learning, Automation, Robotics and Space) held earlier this year in Las Vegas consciously connects the fantastic with the everyday, fueling both our collective thirst for convenience and our expectations that the once unheard of can be achieved, if we persevere. Amazon’s Prime Air delivery drone is said to be in the final stages of development and will be unveiled in a matter of months.

 

Keeping an eye out on death and taxes

 

The only things seemingly capable of bringing things back down to earth are the mundane matters like taxes. Calls have been made from all sides of the political spectrum for the company’s huge profits to be looked at afresh. But with Amazon’s leadership principles like “never say ‘that’s not my job,’” taken seriously, the future looks assured, as does the firm’s long-term prospects. Amazon’s focus on survivability is best reflected in what its leader calls ‘Day One Thinking’ and how every day should be seen as the first day a company has ever existed. Any day after day one is “Followed by irrelevance. Followed by excruciating, painful decline. Followed by death,” Bezos wrote to shareholders a couple of years ago. “And that is why it is always Day One.”

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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pr digital agency bangkok thailand

Who’s your CSR czar?

Corporate Social Responsibility (CSR) has been with us for around a quarter century now, but is rooted in philanthropic concepts as old as time, which go to the heart of what society could or should be based on. The tendency to want to be seen as doing good and being fair-minded has long been a concern to leaders of businesses, nations and other institutions. Not least of which since it helps justify their continuing to retain power and influence, for – at least in their minds – the greater good.

 

The authority to help out

 

While CSR is still seen as secondary to the overriding purposes of many firms, it easily aligns with their overarching mission statements, which describe companies’ ideal societal impacts, beyond profits. At a minimum, companies facilitate the betterment of the lives of employees and their dependents. Meanwhile, governments tend to see themselves as providers or at least enablers of the SR part of CSR. But as big data comes about, transparency increases and bottom lines and product origins become more traceable, CSR in a wider sense of ethics increasingly affects not just local environments, but carbon footprints felt globally.

 

The Gen Z factor

 

People with little to know knowledge of the last millennium or life before smartphones are now coming of age, shopping online, and expressing tendencies to spend their money on companies they see as taking stands on issues and sourcing products and services in ethical, sustainable and documentable ways. Several multinationals like Netflix, Google and IBM have reached out to young consumers who have expressed interest in supporting companies aligned with their progressive, modern values. Many brands are shifting to move away from certain segments of the public and more overtly marketing and positioning themselves to take better advantage of new demographic realties.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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pr digital agency bangkok thailand

CSR as good PR

Over 75% of respondents in a recent survey expected business leaders to a have committed views on difficult issues the world is facing today. Companies are increasingly expected to have a positive impact not just on their workers and their families – which was the original intent of Corporate Social Responsibility – but on society. In addition, CSR has gone digital as much as anything else, with its effects able to be tracked, analyzed, reflected on and adjusted just like other KPIs.

 

Sustainable societies, sustainable companies

 

Another study reported that two out of three consumers will spend money on a brand that tracks and proves their sustainability. In the coming age of big data, in which customers’ buying patterns are clearer by their online activity, companies and other entities will also have information about their behavior publically accessible too, including carbon footprints, CSR activities and anything deemed worthy enough to turn up on Google.

 

Where CSR meets ROI

 

According to the 2015 Global CSR Study, 90% of consumers would choose not to patronize a company proven to have taking part in inappropriate business practices, and also expect companies to take a stand on environmental and social issues. The Reputation Institute found that while 40% of our decisions whether to buy something is based on what we think of a company’s products and services, 60% of those decisions come from what we think of the company itself. Reputation influences long-term financial stability, and all the more in a digital age, when privacy is under threat, and data can be manipulated. The last word in reputation is integrity, and remains as valuable as ever.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

 

Best PR Agency Delivering PR | Social | Digital.

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