pr digital agency bangkok thailand

Female and Muslim, travelling and spending

Muslim women – around 63 million, to be precise – spent more than $80 billion while travelling in 2018, according to a study recently released by MasterCard and CrescentRating. The news on this demographic should be a brightly shining indicator to digital marketers of a key sector that many big players in the hospitality industry have largely overlooked so far.

 

Ready for more

 

Seventy per cent of Muslim women travelled with their families. Nearly three out of 10 of the trips taken by Muslim women were solo voyages, reflecting a particularly rapidly growing part of this growing demographic. Two out of every three respondents were under 40 years of age. The primary concern for them is leisure, which 9 of 10 respondents listed as a significant motivation for travel. A sense of exploration, getting re-energised and a focus on family were also key parts of the findings. Over 20 per cent of respondents named religious reasons as a key factor for travel while 11 per cent ranked business as another important reason for travelling.

 

Looking for deals, digitally

 

More than fifty per cent of the women covered in the survey use the Internet and social media sites platforms in particular to find places to stay and eat and ways of getting around. Religious factors that factored into the preferences of the traveler surveyed included access to prayer rooms reserved exclusively for women, as well as single-sex beauty parlors and spas. Halal dining options as well as security are also of a significant concern to female Muslim travellers, who are characterised overall in the report as being willing to pay for the services and preferences they desire, and find them online.

 

Thailand in prime position to profit

 

The report ranks Thailand second for women travellers adhering to Islam among nations that are not members of the Organisation of Islamic Cooperation. The segment remains little understood, which stakeholders looking to capitalise on this emerging demographic would to well to pay closer attention to.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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The spectacular potential of quantum marketing

The future is now (and then, and both and neither of these things, perhaps). The much-anticipated quantum computer has arrived, thanks to – and this should be no surprise really – Google. While traditional computing is based on zeroes and ones, quantum computing turns this traditional state of “on” and “off” states to the next level. The stakes are high in what this means computers will be capable of doing for us and knowing about us, not to mention assisting and suggesting in purchasing decisions. The rules of traditional computing have just been upended, and the impact on society will be profound.

 

A whole new Google Earth

 

There’s a whole lot of Googling that will help you get your company noticed. Without Google Maps, your visibility is limited – make sure your company is listed and is located where on the app where it is actually situated in the real world. How about your SEO? When you Google for your firm’s name, how high is its placement on the world’s top search engine? What about Google AdWords? Is this increasingly popular service being used to your company’s advantage? While the world has grown accustomed to Google’s gargantuan influence in business and so many other fields, the tech giant’s recent claim of ‘quantum supremacy’ may be the biggest game changer of all. The US has sunk over $420 million into R&D for quantum computing, and the results are beginning to be felt worldwide.

 

The future is quantum

 

Digital marketing will never be the same after the implementation of quantum computing, which takes what have become digital norms and turns up the speed, potential and intensity, in a shocking variety of ways. The market for quantum computing will be estimated to be worth about $5US billion next year. That’s just the beginning. It is predicted that in just 20 years, there will not be sufficient bandwidth and energy required to keep all of the world’s computers running. A new type of computing is therefore needed looking just at this metric alone. Quantum computing is arriving just as it looks most needed. Forecasting and predicting and a range of problems that would had previously taken even the standard computers of today some time to solve, will be done much, much quicker on quantum computers. When quantum computing becomes more widely available to business, the effects on how we buy and sell things – and a whole lot more – will be subject to innovation and disruption cycles like nothing we’ve seen before.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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Small businesses making big moves online

It’s all about standing out these days. Actually, it always has been, of course, but the rules are changing now more than ever, and even then it can be hard to stay on top of them, not only because they are constantly changing, but it is truly a mystery who is making them and even what they are. Nevertheless, there are many guidelines to creating and sustaining an attention-attracting business. When adhered they will help boost your chances of success in the complex world of digital marketing.

 

Stay on top of the situation

 

While there are countless platforms for sharing ideas today, there are a variety of strategies and tips that when practiced together can aid your chances of success. For starters, stay current about digital marketing about positioning small businesses, get to know everything you can about your target audiences and their spending habits, and make your key messages are easily adaptable to different mediums and ways of interacting with them, including smartphones, laptops, and tablets. Content-wise, make sure the information you project is both interesting and practical to your audiences and potential customers. Make sure your messages are being transmitted on a few social media platforms.

 

SEO time

 

Saying the right thing won’t matter as much if no one hears your message. For that, the intricacies of search engine optimisation must be paid attention to. Reading up on and receiving alerts on the latest SEO trends and tricks is a must if you want to keep in the minds of those who have the greatest effect on your ROI. The more digital inroads are made into once common advertising practices, the easier it is to make shifts when necessary. The more that firms proactively study what steps rivals are taking, which of them work, and which can be most easily adapted to messages and promotions for your particular products and services, the easier it is for your firm to do the same. And be prepared for even greater changes to business as usual – like quantum commuting – which are already on the way…

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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pr digital agency bangkok thailand

Splurging on me, electronically

What do you get when you combine the energies of the world’s largest e-commerce company and the world’s most popular pop star? An additional boost to what is the world’s biggest single-day spending phenomenon, organisers of Alibaba’s Singles’ Day hope. This year the day will be lent the considerable star power of Taylor Swift, who will highlight a spectacular show in Shanghai promoting the event. While November 11 is set aside as a holiday in various Western countries as Veterans Day, Armistice Day or Remembrance Day, in China the day is a 24-hour online shopping phenomenon that now outranks Black Friday, the day after Thanksgiving once known as the biggest day in shopping.

 

Look East

 

For more than 10 years the Singles’ Day has surged, and now has assumed a primary position in the history of capitalism and marketing. Last year Alibaba earned a whopping US$30 billion in sales on November 11. This represented over an increase of over 25 per cent on the previous year, which in turn was nearly 40 more than in 2017. The message signaled this year with the inclusion of the ultimate marquee act that Swift – the world’s highest paid celebrity, who has a net worth of US$360 million – is that the online shopping king very much intends to extend its reign and defend its position as the go-to platform for buying all imaginable products and services.

 

Eleventh-hour bargains

 

The growingly popular one-day event for spending online takes inspiration from the greatest number of “1”s in the day’s date – 11/11 – as well as the demographic realities of fewer marriages, marriages taking place later in life, growing affluence and IT growth reflected in much of East Asia. The last-minute opportunities available for just an hour more after the clock ticks 11pm on the eleventh day of the eleventh month well represents the enthusiastic nature of the day, and the mushrooming opportunities for digital marketing in a world increasingly getting accustomed to going on shopping sprees while relaxing at home.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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pr digital agency bangkok thailand

Is your business AI-ready?

A complete AI takeover might seem far away, but it is growing rapidly to play a mainstream role in the future of business. Major global corporations have already adopted AI to strengthen their social media and consumer research. Even Thai companies have added AI to their communication process, using chatbots to keep customers engaged.

 

AI has the ability to observe, interpret and evaluate enormous amounts of data. In this process, it can uncover trends and patterns revealing extensive insights into consumers that can easily overwhelm the human mind. It takes seconds to do what a human mind can take days to comprehend.

 

The last revolution that reshaped the PR industry was the emergence of social media. It’s hard to envisage what AI can do for this industry, nevertheless another revolution is on the cards with a potential for us to do much more in a fraction of the time. Businesses need to be prepared to embrace the future when it knocks on our doors.

 

Learn AI and determine whether it will help your business

 

AI has been around since the 20th century, but there’s still a misguided fear among people that it will take all our jobs and change the world as we know it. This can be traced back to the lack of understanding about AI. Knowing what it can and cannot do will give you a clearer picture. In the case of PR, AI is incapable of completing tasks which require a human input like creating long-form content and making a connection with people. However, it can play a crucial supporting role to agencies by providing consumer insights and monitoring campaign progress. It is important to take time to research AI to harness its power to help your business.

 

Now that you know what AI is about, find out the value it adds to your business. The most important aspect from your business’s point of view is ROI. Test the waters with a pilot project adopting an AI tool that you believe could help your business. Experimentation is essential in this era of new technologies.

 

Making sure your team is AI-aware

 

AI can be complicated sometimes but it symbolizes the zenith of technological advancement, unlocking endless potential for businesses. A new era is just around the corner with AI leading the way and to thrive in this era teams must be prepared to welcome the change mentally and in practice. Training workshops, brainstorming sessions to gauge how AI could add value to the business and hiring tech-savvy employees are some of the things that could help your business make a move towards the future.

 

As the world is one-step closer to validating AI on a much larger scale, it is crucial for businesses of all industries including public relations, to be prepared to enjoy the fruits of a potentially life-changing technological advancement.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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A look into how social media has reshaped the PR industry

It’s hard to ignore social media, especially when its global usership is in billions. Its presence is felt in every industry you can think of, big or small. It has arguably made a huge impact on the communication industry and public relations in particular. The emergence of citizen journalism and more people turning to social media for their daily dose of the news, social media has indeed forced PR to adapt or perish. Here are three ways social media has impacted the public relations industry dearly.

 

Make a big bang

 

Social media is instant and loud. Users generate about four million likes every minute on Facebook, that’s how loud it can get, and that’s just one of the many social media platforms at our service. The only negative to being able to make news viral with a click of the share button is that news gets old just as quickly as it goes viral. Journalists are always looking for the next breaking news and PR professionals have to keep up.

 

On the bright side, with instant connections PR professionals can follow journalists on social media and stay in the loop about their writing style, area of expertise and recent work. This works in favor of PR pros as it not only helps build connections but also make an informed pitch to journalists based on what they see on their social media handles.

 

A crisis could be around the corner

 

Social media provides brands the easiest way to make a blunder in front of their audiences. It just takes itchy fingers and a click of a button, and your brand could be staring down the barrel of social media backlash. Yet another reason keeping PR pros up at night. 

 

Today’s modern PR is responsible for much more than just scheduling interviews and sending out press releases. They are also responsible for managing a brand’s voice and protecting their its online reputation by promoting additional content, creating engagement and monitoring and measuring media. A failure to monitor social media and have a plan in place to respond to consumer feedback – both negative and positive could be a missed opportunity or a large scale crisis.    

 

Influencers – A media phenomenon

 

Social media is not just a platform for professionally trained journalists or your everyday citizen journalist, it gave rise to a whole new breed of journalists called, the new influencer. Being represented by a vlogger with millions of followers on YouTube or a travel blogger with hundreds of thousands of followers on Instagram is considered to be the best way to attract more customers.

 

The ever-increasing number of social media influencers with tons of followers means more opportunity for PR professionals and the brands they represent. 

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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An indispensable tool for PR and marketing

For those of your familiar with the PESO model – you must know that Paid, owned, shared and earned media are the major tools of Public Relations and business marketing. Earned media refers to any promotional material about your business that you haven’t paid for. Although paid and owned media are the ones truly under your complete control, it’s always a good idea to blend earned media into your cocktail for marketing and promotion for the best results. However, earned media doesn’t come without a price, it requires your company to gain influence and produce campaigns that stand out. Let’s get into why earned media is essential to every success story.

 

Helps boost brand image

 

With consistent, quality content, your brand tends to get noticed more. When a significant person or entity decides to share your message and promote your brand, it could make a world of difference to your business. When your business is linked to a brand with influence, it will increase your credibility and help you gain popularity. Product reviews, social media shares and other such efforts taken by your followers who are impressed by the work done or products and services offered by your brand makes a positive impact on how your brand is viewed by the world.

 

It’s a great companion to other media

 

When earned media is combined with paid, owned and shared media, you can get the most out of your marketing strategy. Sometimes, customer testimonials are the most convincing piece of evidence to prove your brands worth. A customer’s satisfaction can create a positive outlook in the mind of another potential customer. When this earned media is shared by yourself or your customer, it encourages other people to try out your company’s offerings.

 

Doesn’t eat into your marketing budget

 

The strongest point in favour of earned media is that it’s free. Studies show that the average marketing budget for a business is anywhere from ten to twenty percent of the annual budget, depending on the size of the business. This sometimes converts to little or no results and if an organisation invests in a method that doesn’t compliment the business, it could mean tons of losses in almost no time. But when it comes to earned media, your business does not have to spend a dime on it. Providing quality content consistently generates the interest of other reporters or creators who in turn share the goodwill, thus “earning” your business more publicity.

 

Make money – spending virtually nothing

 

You can generate a whole lot of additional income from earned media, and save money in the process. It helps prevent you from spending too many baht on unproven marketing methods to boost your business. You can attract more earned media by putting your customer first and encouraging people to review your brand and spread the word – the easiest way to do that in this day and age is social media. Positive feedback from social media influencers can lead to your brand becoming an overnight sensation. All this means your brand grows without any additional investment on your part. 

 

Earned media is a ‘bonus’ addition to your marketing strategy – for both young and developed businesses. All forms of media are profitable, of course. But the idea that your company can boost image and sales without any extra investment is worth the effort to produce consistent quality with and offer your customers the best.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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THE INTEGRATION OF PR AND MARKETING

So, we did scratch the surface of this subject on our last post. Ever since the evolution of everything in and around the digital sphere, Marketing and PR have been working along very similar lines, with parallel goals in mind but few have fully embraced what’s next. Change is coming. “Change” is a petrifying concept to most but with marketing and PR looking to integrate more closely than ever before over the course of the next few years, the best thing for PR and marketing professionals to do is embrace the change that is inevitable and stay ahead of the game.

 

Whose game is it?

 

With rapid integration brewing, we believe that it is an open playing field at the moment . However, PR does have an advantage when it comes to the “human-factor” in communication as we are traditionally the experts in story-telling, which we believe is essential in communicating with people and keeping them engaged on any platform, be it traditional, digital or social.

 

Playground: Thailand

 

Thailand is one of the largest markets in Southeast Asia. The people of Thailand love their social media with recent studies showing that over 79% of the population has access to the Internet and over 71% are active social media users, which is way above the global average of 45% of the population. With these statistics, we don’t see influencer marketing going away anytime soon in Thailand and building lasting relationships with the most aspirational of influencers is the way forward. 

 

When we say influencers, we don’t just mean celebrities. With the continuing rise of social media, we see a vast number of micro-influencers creating an impact. Travel bloggers, Youtubers, fashion bloggers, food bloggers, Tik Tok artists – the digital world is their platform and they are the ones to watch out for right now. 

 

What’s next?

 

The first step to embracing the future for PR is to integrate marketing, social media and digital media and develop communication strategies and campaigns that work effectively for brands online, in traditional media, and face-to-face with consumers. This is something Vivaldi Integrated PR understands full well and we are focused on changing the game and taking the lead in this new integrated world.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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Are Airbnb’s still safe?

The Airbnb platform offers a lot of flexibility to both homeowners and renters. It allows people to make extra income by hosting strangers in their home. From the renter’s point-of-view, it allows them to skip the expensive hotels for the comforts of a home. But there’s always a dark-side to freedom and in light of the recent tragedy that occurred at an Airbnb host property, the $31 Billion company was quick to rework its policies.

 

A tragic backstory

 

A homeowner cautiously accepted a request from a renter who claimed her family shelter for a night to get relief from the raging Californian wildfires. But on 31 October, the renter hosted a Halloween party for more than one hundred people in an Airbnb host property located in Orinda, a suburb just outside San Francisco. This led to the police being called several times by neighbours with complaints about the havoc created at the crowded party. Unfortunately, by the time the police reached the scene, all hell was unleashed when a shooter left behind five victims and numerous injuries. 

 

Airbnb’s response

 

The company’s CEO Brian Chesky acknowledged a loophole in its booking system that allows a host home to be used for parties. In a thread of tweets, Chesky summarized the step of a new company policy. He also answered tweets that claimed that his rapid response was an act to clear Airbnb’s name before an IPO. 

There hasn’t been an official statement on the Airbnb website yet, but members received an email about an update to its Terms and Privacy policy.

 

A PR challenge

 

Airbnb is not a corporate hotel chain with its name attached to a list of hotel buildings. It serves as a platform to connect willing hosts with many tourists and travellers. 

Although brands in hospitality are experts at launching and promoting booking systems or loyalty programs, but dealing with a crisis of this stature is sure to be one of the biggest challenges for PR. Airbnb excels at advertising to promote its brand both print and digital but this time it rapidly needs to create a response to the public backlash coming its way. 

This was not the first time an Airbnb property was used as a party house. The company said it is doing everything to find out more about what happened that night, and it is also working to revamp its policies, making it stricter for such violators. Will this help reassure people who list their homes on the platform, as well as renters who want a safe place to stay?

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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You’re the one to go to

While companies inevitably have on hand official officials specifically tasked with saying just the right things to the right people on the choicest occasions about the firm’s mission, accomplishments and the rosy road ahead, the greater potential for spreading the good word may be through the authentic praise of non-designated spokespeople. It’s the off-the-cuff opinions of employees in varying positions that lend unvarnished, fresh legitimacy to key messages delivered though pre-approved information networks.

 

Keep it real

 

In the Internet era, authentic information has become a valuable commodity. Trusted influencers with a proven track record for providing reliable reviews of products and services are valued for their genuineness, not brand loyalty. Content is king, and anyone providing no-nonsense information are the new sovereigns, whether they are influencers, C2C reviewers or, indeed, employees of companies whose stated job duties may not formally extend into PR duties. But just as passport holders are de facto cultural ambassadors for their countries, it matters who you work for; you’re still part of the team. Indeed, when you’re not be overtly profiting from what you say, your words take on a new currency.

 

Water coolers and social media

 

Just about everyone’s on social media. People posting photos and text on Facebook, Instagram and Twitter generally share details related to one of two things: family and the workplace. Plus trips, which are one of two things: family or the workplace. Companies that wish to profit from the free word of mouth generated by positive online reviews would do well to remind themselves of the basics, that the most successful companies naturally generate satisfied workers, and create positive energy not from PR campaigns, but from the good vibes that such firms intrinsically radiate from being a cool place to work. It is the fundamentals like having an enjoyable work environment, and producing something sellable, that will create conditions not only for a great PR message, but the conditions at home that make it easy to create one. The best brands aren’t built, they simply grow.

 

The Human & Digital Communications Agency

Our award-winning communications team blends human interactions & digital engagement seamlessly to produce results for brands.

Best PR Agency Delivering PR | Social | Digital. 

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